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Going to try a competitor. The entrance is narrow so the Tile is well within range of everybody who passes through. … The thing worked for probably 4 months and then stopped ringing out of nowhere. Wish I'd picked a different manufacturer now as these seem to have poor build quality if failing after a year or so. I'll be looking for some other app to help keep my phone, wallet and keys "in range.". They never came to me, because the address was wrong. It is indicated on our website. You can now ring your things faster! Its absolutely horrible. Purchased two tiles and neither work due to new email address and no way to swap the tile to the new email address. Special deals are currently available for pre-orders. My advidce is NOT to buy EVER from them. Join the world's largest lost and found community and never lose anything again. Now weeks later nothing! Tile For iPhone And Android Review – What is the “tile” and the “tile” app? 3 mins ago. Mitch English 870 views. Battery issues kill the product. This function serves for lost or stolen items as well. I tried to look for order history, customer service, ways to contact them. Come on, give us a chargeable Tile. ‎Tile Rider is a single-player game where you control a small car, which is equipped with a weapon and a magnet gadget. Tile Bluetooth trackers (2019) review: Price and competition. Now if your Tile is in range you will be able to ring it from the homescreen on the app. I have waited 2 weeks to see if it came through (the number activated or a package arrived) but nothing so far. The concept of a small “find my keys tracker” first came about from a husband trying to help his wife find her lost items. F___ Tile. Your experience can help others make better choices. We'll see what happens, and the whole time I wait I continue to receive their promotional offers "buy now, free shipping", Who doesn’t love saving money? Not bad but only works for truly lost items if everyone runs the app. Let’s take a look first at some of the issues people mention when trying to use the Tile keyfinder app. Battery replacement is all they need but they want more and more money. Now they don't. The app only says your in range but does send you in the right direction. Unfortunately, that is Tile. Below you’ll find some of highlights and a little explanation about what inspired us to make these changes. but this poorly designed product will activate at least twice a day if you even think about having keys on your key ring.. so you can be in a meeting and your phone starts going off for no reason its great. "Shipping" took weeks. It was not at all made clear that the device had a lifespan of only a single year and then had to be repurchased. Add comment. It never did. If you're unsure which button it is, please refer to the user manual of your android device. Review: Tile Bluetooth tag (verdict: Great) After almost a year since it started taking orders, Tile is finally shipping. Opening the Tile app everytime you close all apps is equivalent to just doing "phone, key, wallet"-checks everytime you go out or take off your jacket/pants. only needed to try it twice By tagging an item as lost or stolen, other tile users, if in the vicinity of the item, will unknowingly be assisting you while trying to locate your item. I can't recommend these things for reliable use. When I asked for a refund, she stopped responding. These things are not cheap! In the future each tile will cost $25.00. You suck! Something simple that isn’t too involved, but looks great is an ideal fit on a device that can travel with you everywhere. Don't waste your money. Please don’t waste your money on these useless devices. The Recent Apps button may be located on either the bottom left or bottom right as either an onscreen button or a physical button. Now you can finally leave the stress of losing items, and wasted time searching for your belongings, in the past; this device is a Holy Grail. Tile App Review | Negatives. - I paid over $80 for my tiles and I am feeling completely misled and ripped off! The website crashed, not giving me a confirmation page and caused problems in my paypal. But the battery died three months before it was supposed to. In Buyers Beware. The new Tile Slim appears to be a realisation by Tile that a card-shaped tracker is what its customers actually want. In our Tile app review, we discuss some the great features of this app, as well as a few issues to keep in mind. It took 3 weeks to get a shipping confirmation and tracking. Im Test verlor Tile einmal die Verbindung. Today I lost my phone. © 2020 Reviewopedia. When I decided to return for a refund due to his disappointment it took multiple attempts to start the refund process. In my experiment, that was nobody. Basically it’s … The Tile Sticker stopped responding two months after purchase and activation and Tile Customer Service is practically insulting in their responses. FIND KEYS, WALLETS, BAGS & MORE - Our Bluetooth trackers are small and easily attach to your things. i have this same tracker on 4 sets of keys and it does the same thing but at least you can change the battery because with all the false activation's the battery goes flat in a few months so i guess thats something. I received this as a gift Who would buy that? I have the Tile Mate. Received two separate emails, Nov 18th, and Nov 22nd verifying my order “had been placed”...credit card has been charged. They wanted me to buy more before they would issue the credit/refund label - when I told them I couldn't afford another charge until the credit was made. I went through a reboot routine three days ago and they reconnected. The Tile GPS didn’t become the best tracking device for millions overnight. Purchased a set Tiles for my husband as a Christmas gift. I had 34 tiles that I was re-purchasing each year but they now lost me as a customer - use their competitor and stop the scam! It was. Technology Tile App Review – The Smart Way to Keep Track of Your Stuff. RIPOFF. There is no customer service. Now every time i reach out to costumer service they either don't reply, or just send me an email "reminding me to answer their email" which of course if have already done... a week ago. TheTileApp works by locating items that have a Tile inside of, or affixed to, it. Tile App is horrid and my experience using the Tile Mate is that it doesn't work 80% of the time. ‎Tiled is the leading microapp platform proven to drive engagement and deliver insight. Now in a short time all three fail to work at all. Really disappointed in the battery not being replaceable, which I discovered after buying. As long as you are within a 180 radius of the tile, you will then be able to view yourself moving toward the item or perhaps moving further away from it. Battery died after a short period. They already require you to pay for return packaging and postage when returning the order error. I added a second 4 pack to the order, paid as usual but what I received were 2 of the regular 4packs with the reduced range. I don’t want to return them every year. WASTE OF MONEY, After the tile worked fine , the app suddenly saying that tile is not in range although it is just next to my phone . A new look for the Tile app. Our Verdict. The person in the online chat said she couldn't do anything about fixing the order from her end.) 2 hours ago. I decided to try the new Pro combo pack which was offered at $80 for the 4pack. Tile App is horrid and my experience using the Tile Mate is that it doesn't work 80% of the time. The low energy usage of these tiles means you never have to replace a battery. Wish I had seen this before trying my re-tile offer. Josh Valcarcel/WIRED. DO NOT PURCHASE! WARNING: "guaranteed to last for one year" is the Tile Company's way of saying it will STOP WORKING after one year, and you will have to BUY a new product! Terrible product and the support is not much better. The sound it emits is much to low to hear if your keys are in a coat pocket or under some clothes. This product won't allow you to … However, the first time I couldn’t find my phone and tried to use tile from my keychain, it didn’t work. Purchased three. N. Do Coupon Sites and Savings Apps Actually Work? I contacted Tile to get some help and Alexis told me what I already knew. Wird der Anhänger gefunden, aktualisiert sich die Karte in der App des eingetragen Tile-Besitzers. Tile Mate Review The iPhone 11 of Tile – the model that most people should buy. T. Ok product, took a year to get(!). Completely agree... they go so far as to disable your tiles's functionality before the battery dies when you pass your one year replacement date... It’s a sneaky way to get subscriptions. Each Tile lasts a year; at the end of the year you will be sent replacement tiles as well as an envelope to mail back your old ones for recycling. Too much. Should another TileApp user be in range of your tile, it is detected through their app automatically and discreetly. Even though I read through all the instructions that came with it and did some research of my own, it took me so long to realise this only works if the app is open and running in the background. When my batteries die - I am opting for one of the many other competitive devices on the market - RUN DON'T WALK! Then two day later I get a mail that I cannot get this sent to me anyway (even though I almost could the first time). WASTE OF MONEY! Tile’s can only be found by somebody who has Bluetooth on, the Tile app open and is within range of the Tile. I don't want to be forced into an expensive subscription program! Der Finder bekommt davon nichts mit. Not bad but only works for truly lost items if everyone runs the app. Tile Bluetooth-Tracker helfen Ihnen Schlüssel, Brieftasche, Handy oder andere Gegenstände wiederzufinden, die Ihnen wichtig sind. I have had multiple tiles since December. You can enter notes after each lesson. Even people who do not purchase tiles, but choose to download TheTileApp, can take part in efforts to find items tagged as lost or stolen. The Tile app battery life is too short (up to 1 year lifespan) if its less than 5 metres away , its easy to find in the first place. I also went to the Tile app settings and checked Bluetooth status - app said Bluetooth was on. Does Corporate Philanthropy Really Exist? Since the notification panel can be accessed from within any running app, it becomes easier and faster to switch to your favorite apps. The initial set up went relatively smoothly. Helps you quickly find misplaced items. Customer service is great. Come on, give us a chargeable Tile. Not at all reliable. It seems like this is one of those great ideas with a lot of money spent great marketing but not so much money or time spent on the actual product or customer experience. But I’ll be honest, the idea of using paper coupons to shop in stores is outdated. Either tap the X or swipe to the side to close an app. The tile’s location will then appear on your map. ", My Response: "Sure, my Lawn Mower is guaranteed to last one year as well; but I kind of expect it to continue working! I have had issues with battery life, lasting less then 6 months. I learned that you had to change a couple of settings to make the phone ring when it’s turned to silent/vibrate. Currently TheTileApp is only available for individuals with Bluetooth 4.0 Apple products; these include the iPhone 4S, the iPad 3rd generation, the iPod Touch 5th generation. After getting thing straightened out I was given an order notification. Getting things settled with new stuff can take a little time. Agreed. Avoid. He did not try to defend the policy at all. I have to fumble around with the app and by the time it starts to register, I have found what I was looking for on my own. Customer service is great and have always taken care of me. Just like other people have stated they blamed me for their problems.THIS IS THE WORST CUSTOMER SERVICE EVER! Online reviews submitted by Tile users show nothing but positive experiences had by all. THIS IS A SCAM. Well-designed app. Mine have a effective range of about 5ft which is great if your keys are in the same room as you. As a result it’s about as useful as a chocolate fire guard, I.e not at all. Blamed me for not following instructions which I did exact step by step. No, the real pain in the ass started when I tried to fix the problem. Review: Tile. They had me take photo with my phone and then get an email address from the chat line. There were issues with signing in and then with changing my password and then being sent to a sales pages instead of help pages and then reinstalling and being forced to turn on push notifications (like there is no alternative - and yes, I could go and turn them off in the settings later, but it’s Tile trying to get a way to push more sales or worse) and then other attempts to sell premium services and then trying to find a phone number (despite the picture of the nice lady on the headset that promises helpful customer service) and then looking up and realizing that I just wasted 30 minutes with little to no progress made. When I use their link to find my order status, it repeatedly redirects you to renter your information. Died after 64 days of ownership - Customer Service not willing to honor warranty even though I bought the Tile Sticker from their website. The pricing is as follows: 1 tile costs $18.95, 4 tiles cost $56.85, 8 tiles costs $113.70, or 12 tiles for $170.55. Tap Recent Apps at the bottom of the screen. I know I do. Don't ReTile through the company - If you want to replace them just buy new Tiles online instead and save money. No contact numbers and canned email responses days afterwards. This product won't allow you to find your things. It is still working and my phone found it once I opened the app. The tracking number I received was a dud. i had the previous gen tile pro it wasn't to bad, very occasionally the tile would activate "find my phone" from my pocket. I only found out after contacting customer service and they wrote back to me with a list of things to keep in mind. They are sitting on the table in front of me. I had a tile lost because the battery died within 4 months. Not bad but only works for truly lost items if everyone runs the app. 2:20. Lol. Basically it’s crowdsourced tracking. Upon receiving the tiles you must first sync them to your Apple device. Our Bluetooth devices and free app make everything findable. Simply sync up your Tile to the app on your phone and you’re all set. The Tile App Review - Mitch English - Duration: 2:20. I’m ok with some glitches or annoying big tech upsells, but not both. I feel scammed. Tile Bluetooth trackers help you find your keys, wallet, phone and everything that matters. We’ve recently updated our app to make finding your things easier and faster than ever. Bad news for the tile customer. I did a test placing the Tile on the roof of my car which was parked in a field away from any obstructions, lost contact in 15 metres, Tiles response, The metal in my car is effecting it. If you are out of range, the” last place seen” feature will point you to the location of where it was last detected. There is no online process to get a return label even. When I eventually found my phone, the tile app said that I had left my phone at the store I was at ... yesterday ... again, this is when I was holding my phone in my hand. If I'm the kind of person that forgets to do the latter, why would I remember do the former? Refund never issued for item that was never received. Money lost. Related: Tile Mate and Tile Pro review. The discount does not bring the price down to the normal selling price available from the major web retailers (Amazon for example). Customer Support [email protected]: "I am sorry that you haven't seen the information that your Tile is guaranteed to last for a year. absolutely useless. Ok product, took a year to get(!). The only complaint came from individuals who possessed an Android phone; this is because their phones are not equipped with Bluetooth 4.0 connection capabilities. They do not respond to emails sent to their contact address. No point in buying unless you want to lose your stuff just like before. Tiles may be purchased online at www.TheTileApp.com. Lightweight. Tile App Review. After all that time and work doing their job then I was told they wouldn't issue the refund/return label!!! So if you have something of value, I would say go with another product. All tiles have a keyhole for placement on a set of keys, a double sided adhesive for items such as laptops or they can even simply be put into a purse or backpack. © 2020 Trustpilot, Inc. All rights reserved. Read Review for Tile App Review on Holy Smoke ! App has to be open and running in the background in order for it to work. I have used tile since the beginning and have tried to retile using their retile offer in the app. Save this story for later. Werden Sie Mitglied der Tile Community, des größten Fundbüros der Welt, und verlieren Sie nie wieder etwas. I finally tried the "help" button and "Contact customer service" but then it kept cycling me back to main help page so no way to get a phone number. The emails will offer discounts, typically 28 -40% off the normal cost. The tile battery is new. This signal can be seen and found with your iPhone or other iPhones around the area with other tile users. In Complaints. Basically it’s crowdsourced tracking. I've now written Tile Support 4 separate times and they are clearly stalling and/or refusing to honor the advertised warranty.Tile Customer Service is using endless stall tactics such as repeatedly asking me for information already provided, requiring I check every other Tile on the account (which all work), insisting I reboot the phone, asking me to hold the Tile button, double press the Tile button, verify my Bluetooth is on, read multiple support articles which say the same thing, and make me wait days between the next batch of irrelevant questions which have already been answered by previous responses.There are many alternatives to Tile and I plan to explore one with better Customer Service. I bought a set of tiles hoping that I would be able to find my phone, keys, wallet if I lost them. (Then more time to get a credit, them more time to reorder again and then more time to hopefully receive a corrected order. 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